Cancellation policy Austria

[vc_row][vc_column][vc_empty_space height="20px"][dt_breadcrumbs alignment="left"][vc_empty_space height="40"][vc_custom_heading text="Withdrawal POLICY AUSTRIA" font_container="tag:h2|font_size:26px|text_align:left" use_theme_fonts="yes"][vc_separator][vc_empty_space height="40px"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Disclaimer: The following sample cancellation policy was created by a lawyer ( http://rechtsanwalt-schwenke.de ). It complies with the legal requirements of a typical online shop aimed at consumers. However, you should only use the template after carefully reviewing it and adapting it to your specific business model. The clauses may not be sufficient in certain situations. If in doubt, seek legal advice. Editing instructions: 1. This cancellation policy applies only to Austria. For online store use in Austria, please replace the content of the "Cancellation" page with this cancellation policy and change the page title from "Cancellation" to "Cancellation." 2. Please note the information in square brackets and, if necessary, supplement it with your own information. - Start of the cancellation policy for consumers - Withdrawal by express written declaration Any customer may withdraw from the contract within 14 days of receiving the goods by sending a written declaration of withdrawal without stating reasons. Sending the declaration of withdrawal within this period is sufficient (the date of the postal receipt is decisive). In this case, the customer is demonstrably obligated to return the goods immediately. The return shipping costs (postage) are to be borne by the customer. If the goods have been used and/or damaged, the customer must pay the seller a reasonable fee for the use, including reasonable compensation for the damage caused – up to a maximum of the value of the goods. The declaration of withdrawal must be sent to the following address: [Insert: Name/company and address of the recipient of the withdrawal. (Additionally, a fax number, email address, and/or, if the consumer receives confirmation of their withdrawal from the trader, a website address may be provided.) You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this purpose and store the address in Settings DE.] Withdrawal by simply returning the goods The customer may also exercise their right of withdrawal by simply returning the goods to the seller within 14 days of receipt without a written declaration of withdrawal. In this case, the timely dispatch of the goods is sufficient to meet the deadline. The prerequisite for exercising the right of withdrawal by simply returning the goods is that the goods are not damaged or used, and that the return shipment is sufficiently stamped. The seller bears the return shipping costs (postage) only in the case of incorrect or defective delivery. The risk of return shipment and proof of return shipment rest with the customer. In the event of a customer withdrawal (through an explicit declaration or simply returning the goods), the seller will immediately refund the purchase price already paid. Shipping costs are non-refundable. For orders on open account, a credit will be made to the customer's account. - End of withdrawal instructions for consumers - Notes on the exclusion of the right of withdrawal The right of withdrawal does not apply to the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or to the delivery of audio or video recordings or software, provided that the data carriers delivered have been unsealed by you. Information on returns The terms and conditions set out in this section ("Information on Returns") are not a prerequisite for the effective exercise of the above right of withdrawal. Before returning the goods, customers are asked to notify the seller [Include: phone number and/or email address and/or contact page] of the return. This will allow the seller to allocate the products as quickly as possible. Customers are asked to return the goods to the seller as a prepaid parcel and retain the delivery receipt. Upon request, the seller will reimburse the customer for postage costs in advance, unless the buyer is responsible for them. Customers are asked to avoid damaging or contaminating the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the seller's possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages resulting from inadequate packaging.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="40px"][/vc_column][/vc_row][vc_row][vc_column][dt_fancy_title title="Known from" title_size="h2" title_color="accent"][ultimate_spacer height="16" height_on_tabs="40" height_on_tabs_portrait="32" height_on_mob_landscape="40" height_on_mob="32"][ultimate_carousel slides_on_desk="7" slides_on_tabs="5" slides_on_mob="3" arrows="off" dots="off"][vc_single_image image="3987" img_size="full" alignment="center"][vc_single_image image="3988" img_size="full" alignment="center"][vc_single_image image="3989" img_size="full" alignment="center"][vc_single_image image="3990" img_size="full" alignment="center"][vc_single_image image="3991" img_size="full" alignment="center"][vc_single_image image="3992" img_size="full" alignment="center"][vc_single_image image="3993" img_size="full" alignment="center"][vc_single_image image="3994" img_size="full" alignment="center"][vc_single_image image="3995" img_size="full" alignment="center"][vc_single_image image="3996" img_size="full" alignment="center"][vc_single_image image="3997" img_size="full" alignment="center"][vc_single_image image="3998" img_size="full" alignment="center"][vc_single_image image="3999" img_size="full" alignment="center"][vc_single_image image="4000" img_size="full" alignment="center"][vc_single_image image="4001" img_size="full" alignment="center"][/ultimate_carousel][dt_fancy_separator][vc_empty_space height="40px"][/vc_column][/vc_row]